Solution
In the case of one manufacturer, some organic shingles installed between 1987 and 2005 are showing extreme wear before average shingles would. Visible, non-weather related damage such as cracking, curling, pitting, blistering and degranualation mean the shingles can't protect the home as they should.
For this roof, we tore off the defective shingles but saved several samples. The homeowners were able to send this to the manufacturer to file a claim against their defective roof.
We then installed new asphalt shingles that will protect the house from rain and hail. The homeowners chose Tamko Heritage 30 in Autumn Brown.