I'm glad I have the opportunity to tell you about the awesome team you have working at Trinity Exteriors. Nick Swanson was confident he would work with American Family Insurance. All we had to do was pick the shingle color. Miguel Sotamba called me first thing Monday before the work started, explaining the deductible. I was incorrect the insurance agreed to pay so much and if I skipped the drip edge and dumbed down the gutters I could save some deductible money. He understood what I was trying to do, very calmly, slowly explaining to me that wasn't going to help me: the insurance company would only pay for the work done, skipping anything wouldn't save me money. Joe the foreman was at the job first thing and had everything under control when I stopped home to meet him. All the roofers were polite and cleaned up well. I'm very happy, I will welcome the opportunity to refer you to anyone.
They returned a voicemail a couple of minutes after I left it on Sunday requesting the shingles be left Monday morning on the driveway, not the predetermined lawn. They were able to answer other questions during the Vikings game. I felt they cared.