Marketing/Business Development Manager
Trinity Exteriors, Inc
The Angie's List Super Service Award reflects Trinity Exteriors, Inc's consistently high level of customer service.
Eden Prairie, MN - January 16, 2017
Eden Prairie, MN — Roofing and siding contractor Trinity Exteriors, Inc has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the roofing and siding contractors in the Twin Cities Metro area were able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
“As a company, we feel honored to receive this award for an 8th consecutive year, and want to thank all of the Angie’s List customers we have had the opportunity to serve since 2007,” says Ted Swanson, owner of Trinity Exteriors, Inc. “Our purpose is We Take the Worries Away because our goal on every project is to minimize the hassle and stress for our customer that comes along with doing a construction project.”
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”
Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
ABOUT TRINITY EXTERIORS, INC
Trinity Exteriors, Inc is an exterior restoration contractor specializing in roofing, siding, gutters and windows. The company continually strives to raise the bar for customer service in the exterior restoration industry. As a member of the National Roofing Contractors Association, Certified Contractors Network and Minnesota Association of Exterior Specialists, Trinity Exteriors continually works to enforce industry best practices and demonstrate expertise in the restoration field. Trinity Exteriors is also a company with a conscience, frequently participating in community fundraising events and giving back to organizations such as Toys for Tots, Minnesota Military Appreciation Fund and Habitat for Humanity. For more information, please visit www.trinityexteriorsinc.com.