Customer Order Specialist - Trinity Exteriors, Inc

Customer Order Specialist

Customer Order Specialist

Job Summary

We are seeking an individual who is logical, orderly, and organized. Someone thorough and detail oriented. Someone who can work both independently and within a collaborative team environment on the following major tasks in the Residential roofing, siding, and window replacement industry:

  • Conduct a review for accuracy of the job order details provided by the Sales team for all trades and review project plans/specifications, pictures, and customer details to gain a complete understanding of the project's scope.
  • Utilizing order details, diagrams, and pictures, conduct quantity material takeoffs for all trades to ensure material types and quantities are accurate (quantity takeoff).
  • Review vendor material orders for accuracy, completeness, and conformity with the specifications and material changes.
  • Utilizes job scope details provided by the Sales team to create a detailed Work Order to be used by the installers in the build process.
  • Communicate with all stakeholders regarding project specifications, project scope, or any other items related to the project's specifics for clarification of the details of the project.
  • Contact vendors/sub-contractors for quotes, qualifications, and other information as required.
  • They maintain cost histories and pricing data.
  • Resolves problematic situations and communicates desired


  • Must have 3+ years experience in the construction industry working directly with General Contractors.
  • Must have 3+ years of experience in the residential construction industry, including Roofing, Siding, and Window replacements.
  • Must be able to multi-task at a high level and demonstrate skillset in quantity takeoff, scope interpretations, and make best build recommendations to attain desired objectives.
  • Must have a high standard for accuracy, organization, flexibility, and time management.


  • $60,000-$70,000
  • 401K with company matching
  • Health Insurance
  • Paid time off
  • Discretionary yearly bonuses
  • Cell Phone reimbursement
  • Opportunities for advancement and growth
  • Training opportunities


To arrange a confidential interview, please reply to this as with your resume along with a cover letter (MS Word) outlining how your skills and experience are a "fit" with our company.

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